News Releases

CCW Award finalist and pioneer in native AI to lead three speaking sessions OMAHA, Neb., June 05, 2025 (GLOBE NEWSWIRE) -- Mosaicx , a pioneer in customer experience, today announced the launch of the next era of its Engage product. The company will demo the next-generation AI-native platform at

ISLANDIA, N.Y., May 01, 2025 (GLOBE NEWSWIRE) -- West Technology Group, LLC (the “Company” or “West”) has completed the sale of its Notified business to Equiniti (EQ) 1 , a global leader in shareholder services and advisory firm. “We are pleased to complete the sale of Notified and believe that the

ISLANDIA, N.Y., April 28, 2025 (GLOBE NEWSWIRE) -- West Technology Group, LLC (the “Company” or “West”), a global leader in technology-enabled services, today announced the appointment of Sam Meckey as President of its WestCX business unit, effective immediately. Mr.

OMAHA, Neb., April 23, 2025 (GLOBE NEWSWIRE) -- TeleVox , the industry-leading provider of omnichannel patient relationship management platforms, launches Insights360 , the only cloud-based analytics solution that records and analyzes every aspect of patient call experiences from dial to

ISLANDIA, N.Y., March 17, 2025 (GLOBE NEWSWIRE) -- West Technology Group, LLC (the “Company” or “West”), a global leader in technology-enabled services, today announced it has entered into a definitive agreement to sell its Notified business to Equiniti (EQ) 1 , a global leader in shareholder

Recognized for Industry-first CLEAR Verified Integration; Commitment to Providing Secure, Trusted and Data-Driven Tools for Modern Storytellers NEW YORK, Dec. 10, 2024 (GLOBE NEWSWIRE) -- Notified , a globally trusted technology partner for public relations and investor relations professionals, is

Exclusive Alliance Marks First Time a Quebec Publication Has Partnered with Newswire Service for Press Release Syndication NEW YORK, Dec. 04, 2024 (GLOBE NEWSWIRE) -- Notified , a globally trusted technology partner for public relations and investor relations professionals, is proud to give

CX Today honors Rebecca Jones for advancing AI-driven customer experiences and business outcomes OMAHA, Neb., Nov. 25, 2024 (GLOBE NEWSWIRE) -- Mosaicx , a conversational AI pioneer, today announced that President Rebecca Jones has been honored in the 2024 CX Leaders Awards , receiving recognition

OMAHA, Neb., Nov. 06, 2024 (GLOBE NEWSWIRE) -- TeleVox , the industry-leading provider of omnichannel patient relationship management platforms, has been awarded a national group purchasing agreement for AI chatbots with Premier, Inc. the agreement allows Premier members, at their discretion, to

OMAHA, Neb., Oct. 28, 2024 (GLOBE NEWSWIRE) -- TeleVox , the industry-leading provider of omnichannel patient relationship management platforms, has been awarded this year’s Best Practices Customer Value Leadership Award in the North American patient relationship management industry by Frost &